Is it Compulsory to Connect through Energy On?

Its not compulsory for you to purchase your electricity through the Embedded Network. The Australian Energy Regulator (AER) requires that residents within an embedded network are entitled to source their electricity from a retailer of their choice. As such, you are entitled to seek quotations for the supply of electricity direct from any retailer. If you are able to secure a rate that you believe is better than the rates you are receiving as part of the embedded network you can enter into a contract for supply with that retailer.

What are the daily charges?

A daily charge is a fee for accessing and maintaining an energy distributors network. These fees are regulated by the Australian Energy Regulator (AER) and vary depending on where you live

Do you provide any Energy Concessions?

In regards to a concession, you are in an embedded network, unfortunately we cannot give discounts or concessions. However, you may be entitled to apply for a Non Mains Energy Concession. You will need to contact the Department of Human Services. Give them a call for more information 1800 658 521.

How can I check account balance?

You can check your account balance by simply filling in the Account Enquiry Form. Someone from our team will respond to you as soon as possible. You can also inquire about any other matters related to your account with the same form.

What are the On-Peak and Off-Peak times?

For Victoria the peak and off peak times are the following:Peak times: Electricity used between 7am and 11pm, Monday to Friday. Off-Peak times: Electricity used between 11pm and 7am, Monday to Friday, and all Weekend.To find out the on-peak and off-peak times in any other state please contact us by simply filling in the Account Enquiry Form

I am currently overseas. How can I pay my bill?

We have a number of payment options available to you.If you are overseas the best options would be to pay through BPay (if your financial instituition allows it) or you can pay online with a credit card

My bill was unusually high this month. Was there a reason for this

The most likely reason you may have received an unusually high bill is due to billing period fluctuations. Billing periods can go to as high as 37 days, whilst the lowest billing period may be 28 days. If you received an unusually high bill, feel free to contact us and we will investigate the issue for you.

Embedded Electricity Network Providers

Build-to-Rent Solutions for Developers and Owners

At Energy On, we understand that Build-to-Rent (BTR) developments are reshaping the residential landscape across Australia. Whether you are delivering a premium, affordable, or community housing project, our tailored Embedded Networks, Local Energy Networks, Solar PV Generation, and Bulk Hot Water Systems are designed to support the long-term performance and success of your development. From early-stage concept design through to project delivery and ongoing operation, Energy On partners with you to ensure your BTR project runs efficiently, remains future-ready, and delivers exceptional outcomes for tenants and investors alike.

What is Build-to-Rent?

BTR is an innovative housing model where residential properties are purpose-built for long-term rental instead of individual sale. In this model, a single owner, such as an investment company or developer, retains ownership of the entire building and leases apartments out. Tenants benefit from secure long-term leases, responsive management, and access to shared amenities like gardens, co-working areas, and fitness spaces.

For developers, BTR offers a strategic opportunity to meet Australia’s growing demand for quality rental housing in major cities, including Melbourne, Sydney, Brisbane and the Gold Coast. It provides a consistent income stream and supports long-term asset growth.

Why Embedded Networks and Local Energy Networks Matter

Integrating an Embedded Network or Local Energy Network into a BTR development project ensures that the building’s utilities and energy systems are designed for efficiency, sustainability and long-term performance. These networks distribute electricity, hot water and other utilities within the site through a centralised system. This gives developers greater control over how energy is managed, invoiced and supplied.

Including a BTR local energy network early in the design process can simplify construction, enhance efficiency, and reduce operational costs. Embedded Networks also make it easier to integrate renewable energy, such as solar generation, helping developers lower carbon emissions while improving financial outcomes.

Renewable Energy Certificates and LGC Management

Energy On helps Build-to-Rent projects improve sustainability by leveraging Small-Scale Technology Certificates (STCs) and managing Large-Scale Generation Certificates (LGCs) for sites that use solar PV and other renewable energy systems. Each certificate stands for one megawatt-hour of clean, certified energy and shows how much a project is contributing to Australia's renewable energy goals. By handling the certificates efficiently, Energy On allows developers to reduce emissions, meet 100% renewable energy targets, and stay fully compliant with the rules set by the Clean Energy Regulator.

Energy On's Role in Build-to-Rent Developments

Energy On partners with developers and site owners to design, deliver and operate integrated energy and utility solutions that optimise both performance and value across every stage of a BTR project. From feasibility and design through to operation and maintenance, our expertise ensures that each development achieves its commercial, sustainability and community goals.

Our key areas of expertise include:

Integrated Utilities: We design and operate embedded networks and local energy networks that combine electricity, water, gas and air conditioning into one efficient, connected system. This creates cost-effective and transparent energy outcomes for both owners and tenants.
Smart Connected Living: Our smart technology platform helps tenants view and manage their usage, make secure payments and understand their energy patterns. This improves engagement, promotes sustainability and adds convenience for tenants.
In-Building Technologies: We deliver advanced in-building systems, including solar energy, energy storage, electric vehicle (EV) charging infrastructure and energy monitoring that improve performance, reduce running costs and support environmental goals.
Tailored Solutions for Every Market: Whether you are developing a premium, affordable or community housing project, Energy On provides customised solutions that enhance property value, achieve compliance and create strong environmental and financial results.

Energy On’s Build-to-Rent embedded network solutions create streamlined, transparent utility systems that deliver long-term value for developers, owners and tenants alike.

Key Benefits for Developers and Site Owners

Increased Property Value: Our integrated local energy network and embedded network solutions make your development more attractive to tenants and investors, increasing property value and rental yield.
Sustainability and Future-Readiness: By incorporating renewable energy and advanced technologies, we help your development stay ahead of sustainability standards while improving operational efficiency.
Enhanced Tenant Experience: Our connected systems simplify invoicing, encourage engagement and provide tenants with the convenience and transparency they expect from modern living.

Partner with Energy On for Your Next Build-to-Rent Development

Whether you are planning a new BTR project or upgrading an existing site, Energy On delivers integrated energy and utility solutions that make a lasting difference. Our customised local energy network and embedded network designs help your development operate efficiently, achieve long-term growth and create exceptional living environments for tenants.

Please speak with our team today to discover how Energy On can future-proof your Build-to-Rent development.