Account Enquiries

If you have a question regarding the service we provide to you please fill in your details in the form below and someone from our team will be in touch.

Alternatively, please contact us with your enquiry:

Phone: 1300 323 623
Email: TheTeam@energyon.com.au

Faults & Emergencies

For building faults or Power Failures, please contact your local distributor. This information can be found on your Energy On utility bill.
If there is an electrical emergency where there is risk to life or property, please call emergency services by dialling 000. 

Disconnections & Reconnections:

If you power is off, please check throughout the building to see if this is a building wide fault and follow the instructions above under Faults & Emergencies.
If your power has been disconnected by Energy On for any reason relating to our policy for disconnection & reconnection available here, information regarding connection and disconnection is only available during business hours.

A glowing lightbulb in a lowlit room.

Account Enquiry

Fill in your details in the form below. Once you submit the form, someone from our team will be in touch.

Alternatively, If you have a question regarding the service we provide to you, please see our contact page for details on how to get in touch with us.