Fees and Charges

Connection and Disconnection Fees

When you move home, Energy On may charge a Connection Fee and/or Disconnection Fee that can vary depending on which state or territory you live. This may change from time to time. These Fees represent the cost of connection and disconnection of electricity on move-in and on move-out.

Connection and Disconnection Fees

Fees represent the cost of connection and disconnection of electricity on move-in and on move-out.

 

 

Connection Fee*

Disconnection Fee*

 

Distribution Area

1 July 2020 – 30 Jun 2021

1 Jan 2020 – 30 Jun 2021

VIC

CitiPower 

$ 41.69

 $ 42.32

Powercor

$ 61.52

 $ 65.40

AusNet Services

$ 21.99

 $ 21.99

Jemena

$ 42.30

 $ 65.25

United Energy

$ 54.40

 $ 54.40

 

 

 

 

 

 

1 Jul 2020 – 30 Jun 2021

1 Jul 2020 – 30 Jun 2021

SA

SA Power Networks

$ 50.25 

$ 50.25

NSW

Ausgrid (Residential)

$ 12.55 

$ 12.55

Endeavour Energy (Residential)

$ 42.68 

$ 42.68 

QLD

Energex

$ 12.45 

$ 12.45

Ergon

$ 0.00

$ 0.00

*All amounts include GST unless otherwise stated in your Sale of Utility Agreement.

Disconnection, Reconnection and After Hours Reconnection Charge

Charges represent the cost of disconnection and reconnection of utilities due to non-payment or incomplete SUA.

 

Distribution Area

Disconnection Charge*

Reconnection Charge*

After Hours Reconnection Charge *

VIC

CitiPower 

$ 42.32

Standard $ 41.69
Same Day $ 53.54

$ 194.43

Powercor

$ 65.40

Standard $ 61.52
Same Day $ 100.25

$ 271.72

AusNet Services

$ 21.99

$ 21.99

$ 396.17

Jemena

$ 40.02

$ 40.02

$ 49.34

United Energy

$ 54.40

Standard $ 54.40
Same Day $ 81.99

Standard $ 96.51
Same Day $ 151.78

SA

SA Power Networks

$ 50.25

$ 50.25

$ 102.63

NSW

Ausgrid (Residential)

$ 179.74

$ 12.55

$ 102.63

Endeavour Energy (Residential)

$ 72.49

$ 72.49

$ 102.63

QLD

Energex

$ 12.45

$ 53.99

$ 80.44

Ergon

$ 0.00

$ 49.09

$ 118.36

*All amounts include GST unless otherwise stated in your Sale of Utility Agreement.

Standard: This is the same as the usual connection/disconnection fee on move in and move out.

Same Day: This is if a meter reconnection request is received BEFORE 3pm on a business day.

AH (After Hours): This is if meter reconnection request is received AFTER 3pm on a business day for same day connection.

Paper Invoice Fee

If you require your invoices and associated notices to be posted to you, there is an Admin Fee of $3.00 (excl. GST) per invoice.