Is it Compulsory to Connect through Energy On?

Its not compulsory for you to purchase your electricity through the Embedded Network. The Australian Energy Regulator (AER) requires that residents within an embedded network are entitled to source their electricity from a retailer of their choice. As such, you are entitled to seek quotations for the supply of electricity direct from any retailer. If you are able to secure a rate that you believe is better than the rates you are receiving as part of the embedded network you can enter into a contract for supply with that retailer.

What are the daily charges?

A daily charge is a fee for accessing and maintaining an energy distributors network. These fees are regulated by the Australian Energy Regulator (AER) and vary depending on where you live

Do you provide any Energy Concessions?

In regards to a concession, you are in an embedded network, unfortunately we cannot give discounts or concessions. However, you may be entitled to apply for a Non Mains Energy Concession. You will need to contact the Department of Human Services. Give them a call for more information 1800 658 521.

How can I check account balance?

You can check your account balance by simply filling in the Account Enquiry Form. Someone from our team will respond to you as soon as possible. You can also inquire about any other matters related to your account with the same form.

What are the On-Peak and Off-Peak times?

For Victoria the peak and off peak times are the following:Peak times: Electricity used between 7am and 11pm, Monday to Friday. Off-Peak times: Electricity used between 11pm and 7am, Monday to Friday, and all Weekend.To find out the on-peak and off-peak times in any other state please contact us by simply filling in the Account Enquiry Form

I am currently overseas. How can I pay my bill?

We have a number of payment options available to you.If you are overseas the best options would be to pay through BPay (if your financial instituition allows it) or you can pay online with a credit card

My bill was unusually high this month. Was there a reason for this

The most likely reason you may have received an unusually high bill is due to billing period fluctuations. Billing periods can go to as high as 37 days, whilst the lowest billing period may be 28 days. If you received an unusually high bill, feel free to contact us and we will investigate the issue for you.

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Maximising Solar Generation - Energy On's Solar Assessment and Benefits Report

6 November 2025

Commercial rooftop solar panels generating clean energy at sunrise, showing Energy On’s Solar Assessment and Benefits Report for embedded and non-embedded network buildings.

In today’s environmentally-conscious world, tapping into solar photovoltaic (PV) generation is no longer just a green energy decision; it’s a smart financial move. At Energy On, we help buildings unlock their solar potential with our tailored Solar Assessment and Benefits Report, designed specifically for embedded networks. While we specialise in embedded networks, we also offer this service to non-embedded network sites, including non-embedded network commercial, industrial and residential buildings looking to optimise their solar investment.

Understand Your Site’s Solar Opportunity

Our process begins with a detailed analysis of your site’s energy usage using interval data and historical consumption trends. This helps us determine how solar PV generation can best be integrated into your existing setup to reduce reliance on the grid and reduce electricity bills.

What’s in the Solar Assessment & Benefits Report?

We tailor Solar Reporting to reflect your unique building needs and goals.

Here’s what’s included:

Section	What You Get
Site Solar Potential	Assessment of roof space, orientation, and system size suitability
Energy Use Profile	Interval data review and demand patterns
Financial Modelling	Projected cost savings, payback period, return on investment (ROI)
Environmental Impact	Estimated reduction in CO2 emissions and fossil fuel use
Ownership & Financing Options	Comparison of outright purchase, leasing, and Power Purchase Agreement (PPA) models
Project Assumptions	Transparent outline of methodology and key variables
Charts and Visuals	Graphs showing solar generation potential and load-matching performance

Solar Power with Flexible Ownership Options

Whether you're looking to produce solar-generated electricity at your building through ownership, leasing or prefer a power supply under a Power Purchase Agreement (PPA), our report provides side-by-side comparisons to guide your decision. We break down the costs, obligations, and benefits so you can choose with confidence.

Solar PV Generation with an Owner-Focused Approach

We believe benefits from solar PV generation should flow back to the network/asset owners, who can then decide how they would like to utilise the benefits. That’s why our model is fair, transparent, and flexible. You stay in control of your assets/networks, while we provide the tools and insights to make informed decisions.

Get Started with a Solar Assessment and Benefits Report

Interested in a customised solar PV generation approach to suit your building? Reach out to Energy On today to request a site-specific Solar Assessment and Benefits Report. Let’s unlock your site’s full solar potential and start your journey toward greener, more cost-effective energy.